OpenAI, the San Francisco-based AI research company, is making its wildly popular chatbot, ChatGPT, available to companies for use in their own apps. The company, which introduced ChatGPT to the public in November, is now offering paid access for businesses and developers who want to use the software’s ability to answer questions and generate text in their own applications and products.
Customers will be able to hook their apps into ChatGPT’s application programming interface at a cost 10 times lower than OpenAI’s existing models. Already, major companies such as Instacart, Shopify, and Snap are using the ChatGPT API in their products.
OpenAI has been seeking commercial uses for ChatGPT and other AI models, as it needs to figure out how to accelerate revenue growth and pay for the huge cloud-computing bills these massive AI models rack up. In January, OpenAI negotiated an expansion of Microsoft Corp.’s investment in the company, adding a reported $10 billion.
While ChatGPT has gone down too often recently, OpenAI has acknowledged this and said it will prioritize companies and users running public applications on the platform.
Instacart plans to add ChatGPT to its shopping app, blending it with Instacart’s own AI and catalog of available products. Customers will be able to ask the app to suggest healthy options for kids and give instructions on how to make great fish tacos, according to the company.
Similarly, Shopify will use the chatbot for its consumer app, where ChatGPT will offer product recommendations.
Quizlet, an electronic learning tools company, is building an AI tutoring experience where ChatGPT’s question-and-answer style is used to replicate the Socratic method. This could be a constructive use of the chatbot for students, as concerns have been raised about cheating and the automation of homework.
Snap, the maker of the photo-sharing app Snapchat, is also among the new ChatGPT customers. The company plans to release an AI-enabled chatbot to Snapchat Plus members, who pay $3.99 a month to subscribe. The bot, called My AI, can be used to recommend birthday gift ideas, and dinner recipes and “even write a haiku about cheese for your cheddar-obsessed pal.”
In addition to ChatGPT, OpenAI has also unveiled access to its Whisper speech recognition system, which can be used for transcription.
OpenAI’s engineering team’s top priority is now the stability of production use cases, indicating the company’s commitment to improving ChatGPT’s reliability.
Overall, the availability of ChatGPT to companies for use in their own apps signals exciting opportunities for the integration of AI into everyday life.
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For Digital Products and Services: Maurisys Software.
